Jake Knapp is the inventor of the Design Sprint and a New York Times bestselling author. He’s written two books, Sprint and Make Time, and has coached teams at places like Slack, LEGO, IDEO, and NASA on design strategy and time management.

  • 100 Tricks to Appear Smart in Meetings

    Funny because it’s true. ??From the creator of the viral sensation “10 Tricks to Appear Smart in Meetings” (5+ million views and hundreds of thousands of shares) comes the must-have book you never knew you needed, ,. ??In it, you will learn how to appear smart in less than half the time it takes to actually learn anything.,You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions? These tricks make them seem like they know what they???re doing when in fact they have no clue. This behavior is so ingrained, so subtle, and so often mistaken for true intelligence that identifying it, calling it out, or compiling it into an exhaustive digest has never been attempted. Until now.,Complete with illustrated tips, examples, and scenarios, , gives you actionable ways to use words like ???actionable,??? in order to sound smart. Every type of meeting is covered, from general meetings where you stopped paying attention almost immediately, to one-on-one meetings you zoned out on, to impromptu meetings you were painfully subjected to at the last minute. It???s all here.

  • Beyond the Prototype

    Have you ever struggled to move a key innovation project forward at work? Based on his experiences running Design Sprints for top companies, Douglas Ferguson wrote Beyond the Prototype to offer practical advice for people shifting from discovery to realization. Full of stories from companies like Google, Liberty Mutual, and Adobe, this guide outlines six steps that every team should take to launch their vision.

  • Life After the Diagnosis

    A renowned expert in palliative care, who is featured in the Netflix documentary, ,, Dr. Pantilat delivers a compassionate and sensitive guide to living well with serious illness.,In ,, Dr. Steven Z. Pantilat, a renowned international expert in palliative care demystifies the medical system for patients and their families. He makes sense of what doctors say, what they actually mean, and how to get the best information to help make the best medical decisions. Dr. Pantilat covers everything from the first steps after the diagnosis and finding the right caregiving and support, to planning your future so your loved ones don’t have to.

  • Lost and Founder

    Rand Fishkin, the founder and former CEO of Moz, reveals how traditional Silicon Valley “wisdom” leads far too many startups astray, with the transparency and humor that his hundreds of thousands of blog readers have come to love.,Everyone knows how a startup story is supposed to go: A young, brilliant entrepreneur has an cool idea, drops out of college, defies the doubters, overcomes all odds, makes billions, and becomes the envy of the technology world.,This is not that story.,It’s not that things went badly for Rand Fishkin; they just weren’t quite so Zuckerberg-esque. His company, Moz, makers of marketing software, is now a $45 million/year business, and he’s one of the world’s leading experts on SEO. But his business and reputation took fifteen years to grow, and his startup began not in a Harvard dorm room but as a mother-and-son family business that fell deeply into debt.,Now Fishkin pulls back the curtain on tech startup mythology, exposing the ups and downs of startup life that most CEOs would rather keep secret. For instance: A minimally viable product can be destructive if you launch at the wrong moment. Growth hacking may be the buzzword du jour, but initiatives can fizzle quickly. Revenue and growth won’t protect you from layoffs. And venture capital always comes with strings attached.,Fishkin’s hard-won lessons are applicable to any kind of business environment. Up or down the chain of command, at both early stage startups and mature companies, whether your trajectory is riding high or down in the dumps: this book can help solve your problems, and make you feel less alone for having them.

  • Made to Stick

    NEW YORK TIMES BESTSELLER.,The instant classic about why some ideas thrive, why others die, and how to improve your idea???s chances???essential reading in the ???fake news??? era. ,Mark Twain once observed, ???A lie can get halfway around the world before the truth can even get its boots on.??? His observation rings true: Urban legends, conspiracy theories, and bogus news stories circulate effortlessly. Meanwhile, people with important ideas???entrepreneurs, teachers, politicians, and journalists???struggle to make them ???stick.??? ,In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds???from the infamous ???kidney theft ring??? hoax to a coach???s lessons on sportsmanship to a vision for a new product at Sony???draw their power from the same six traits.,Made to Stick will transform the way you communicate. It???s a fast-paced tour of success stories (and failures): the Nobel Prize-winning scientist who drank a glass of bacteria to prove a point about stomach ulcers; the charities who make use of the Mother Teresa Effect; the elementary-school teacher whose simulation actually prevented racial prejudice.,Provocative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital principles of winning ideas???and tells us how we can apply these rules to making our own messages stick., research the “stickiness” of ideas. This is a concept that builds on ,’s , ??? why do some ideas stick in the mind, while others don’t? In ,, you’ll learn what makes some ideas more effective than others. Equally important, it provides insight into the real power of bad ideas and why they stick, despite being wrong. And how to avoid these traps.,Think of this book as a self-help book for your ideas. Chances are, if you’ve read this far, you have a lot of ideas and information swirling around in your head. It can be hard to pin them down and figure out what’s good, and why they’re good. , will help you thin your ideas down to an essential few and pull them apart to decide what to focus on. Simplicity is the key., framework will help you as a designer to focus on the highest-impact ideas and to better communicate with your target audience. Invaluable skills when designing user experiences.

  • Power of Moments

    The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us???and how we can learn to create such extraordinary moments in our life and work.,While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?,This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why ???we feel most comfortable when things are certain, but we feel most alive when they???re not.??? And why our most cherished memories are clustered into a brief period during our youth.,Readers discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world???s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?),Many of the defining moments in our lives are the result of accident or luck???but why would we leave our most meaningful, memorable moments to chance when we can create them? The Power of Moments shows us how to be the author of richer experiences.

  • Predictably Irrational

    Why do our headaches persist after we take a one-cent aspirin but disappear when we take a fifty-cent aspirin? Why do we splurge on a lavish meal but cut coupons to save twenty-five cents on a can of soup?,When it comes to making decisions in our lives, we think we’re making smart, rational choices. But are we?,In this newly revised and expanded edition of the groundbreaking New York Times bestseller, Dan Ariely refutes the common assumption that we behave in fundamentally rational ways. From drinking coffee to losing weight, from buying a car to choosing a romantic partner, we consistently overpay, underestimate, and procrastinate. Yet these misguided behaviors are neither random nor senseless. They’re systematic and predictable???making us predictably irrational.

  • Steal Like an Artist

    Unlock your creativity.,An inspiring guide to creativity in the digital age, Steal Like an Artist presents ten transformative principles that will help readers discover their artistic side and build a more creative life., ,Nothing is original, so embrace influence, school yourself through the work of others, remix and reimagine to discover your own path. Follow interests wherever they take you???what feels like a hobby may turn into you life???s work. Forget the old clich?? about writing what you know: Instead, write the book you want to read, make the movie you want to watch., ,And finally, stay Smart, stay out of debt, and risk being boring in the everyday world so that you have the space to be wild and daring in your imagination and your work., ???Brilliant and real and true.??????Rosanne Cash

  • Superintelligence

    Superintelligence asks the questions: What happens when machines surpass humans in general intelligence? Will artificial agents save or destroy us? Nick Bostrom lays the foundation for understanding the future of humanity and intelligent life.,The human brain has some capabilities that the brains of other animals lack. It is to these distinctive capabilities that our species owes its dominant position. If machine brains surpassed human brains in general intelligence, then this new superintelligence could become extremely powerful – possibly beyond our control. As the fate of the gorillas now depends more on humans than on the species itself, so would the fate of humankind depend on the actions of the machine superintelligence.,But we have one advantage: we get to make the first move. Will it be possible to construct a seed Artificial Intelligence, to engineer initial conditions so as to make an intelligence explosion survivable? How could one achieve a controlled detonation?,This profoundly ambitious and original book breaks down a vast track of difficult intellectual terrain. After an utterly engrossing journey that takes us to the frontiers of thinking about the human condition and the future of intelligent life, we find in Nick Bostrom’s work nothing less than a reconceptualization of the essential task of our time.

  • The Body

    In 1960s America, four young boys go on a journey to search for the body of a boy killed by a train. As they travel, they discover how cruel the world can be, but also how wondrous.

  • The Ends of the World

    As new groundbreaking research suggests that climate change played a major role in the most extreme catastrophes in the planet’s history, award-winning science journalist Peter Brannen takes us on a wild ride through the planet’s five mass extinctions and, in the process, offers us a glimpse of our increasingly dangerous future,Our world has ended five times: it has been broiled, frozen, poison-gassed, smothered, and pelted by asteroids. In The Ends of the World, Peter Brannen dives into deep time, exploring Earth???s past dead ends, and in the process, offers us a glimpse of our possible future.,Many scientists now believe that the climate shifts of the twenty-first century have analogs in these five extinctions. Using the visible clues these devastations have left behind in the fossil record, The Ends of the World takes us inside ???scenes of the crime,??? from South Africa to the New York Palisades, to tell the story of each extinction. Brannen examines the fossil record???which is rife with creatures like dragonflies the size of sea gulls and guillotine-mouthed fish???and introduces us to the researchers on the front lines who, using the forensic tools of modern science, are piecing together what really happened at the crime scenes of the Earth???s biggest whodunits.,Part road trip, part history, and part cautionary tale, The Ends of the World takes us on a tour of the ways that our planet has clawed itself back from the grave, and casts our future in a completely new light.

  • The Happiness Project

    Gretchen Rubin had an epiphany one rainy afternoon in the unlikeliest of places: a city bus. ???The days are long, but the years are short,??? she realized. ???Time is passing, and I???m not focusing enough on the things that really matter.??? In that moment, she decided to dedicate a year to her happiness project.,In this lively and compelling account, Rubin chronicles her adventures during the twelve months she spent test-driving the wisdom of the ages, current scientific research, and lessons from popular culture about how to be happier. Among other things, she found that novelty and challenge are powerful sources of happiness; that money can help buy happiness, when spent wisely; that outer order contributes to inner calm; and that the very smallest of changes can make the biggest difference.

  • The Making of a Manager

    Congratulations, you’re a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: ,.,That’s exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics–from hiring to firing, from meeting to messaging, from planning to pitching–and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports’ careers? What was the secret to leading with confidence in new and unexpected situations?,Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager.,is a modern field guide packed everyday examples and transformative insights, including:,Whether you’re new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

  • Unlearn

    The transformative system that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success.,There’s a learning curve to running any successful business. But once you begin to rely on past achievements or get stuck in outdated thinking and practices that no longer work, you need to take a step back–and unlearn. This innovative and actionable framework from executive coach Barry O’Reilly shows you how to break the cycle of behaviors that were effective in the past but are no longer relevant in the current business climate, and now limit or may even stand in the way of your success.